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RE: PROBLEMS CREATING NEW SITES AND ADDING PRECIPITATION DATA

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Patricia Píriz, modified 9 Years ago.
Youngling Post: 1 Join Date: 2/21/12 Recent Posts
I have been facing problems with creating a new atmosphere site to enter data since yesterday, I have tried with different users (my personal as adminsitrator and with two teachers' users and I couldn't. The message is always the same "Internal server error". I have launched a competition to enter precipitation data these days and I can't do any task in the web because we can't either enter precipitation data in a former created site, the icon is not working properly. Can you communicate with me as soon as possible? I need to solve these problems today because the teachers need to enter data. I thought the competition was an incentive for teachers to get used to use the website, but they are becoming frustrated. emoticon
Thanks,
Andrea Ventoso
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David Overoye, modified 9 Years ago.
Jedi Knight Posts: 95 Join Date: 8/2/11 Recent Posts
Confirming we see the issue. Working on it - will post back as soon as it is complete.
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David Overoye, modified 9 Years ago.
Jedi Knight Posts: 95 Join Date: 8/2/11 Recent Posts
Quick update - we have found out why the issue is happening and are working on a fix. Will let you know as soon as the fix is in place. Sorry for the problem - working to get it fixed as quickly as possible.
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Andrea Ventoso, modified 9 Years ago.
Youngling Posts: 8 Join Date: 12/7/11 Recent Posts
Thank you David!! I will be waiting!emoticon
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Andrea Ventoso, modified 9 Years ago.
Youngling Posts: 8 Join Date: 12/7/11 Recent Posts
Any news?
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Andrea Ventoso, modified 9 Years ago.
Youngling Posts: 8 Join Date: 12/7/11 Recent Posts
Still not working... emoticon
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David Overoye, modified 9 Years ago.
Jedi Knight Posts: 95 Join Date: 8/2/11 Recent Posts
We should have a fix up this afternoon (just a few hours from now)...will post back when it's in place
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David Overoye, modified 9 Years ago.
Jedi Knight Posts: 95 Join Date: 8/2/11 Recent Posts
All should be fixed now - let us know if you continue to see any issues.

thank you!

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