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This area of the site is not intended to replace contacting the GLOBE Implementation Office Community Support team; it is to give you a place to leave a comment and to see comments from others (to get a sense of what areas of trouble others are having or features that other users are requesting).

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RE: Text Captcha

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Anne Lewis, modified 8 Years ago.
Youngling Posts: 2 Join Date: 12/6/12 Recent Posts
Some of the participants in an upcoming workshop are having trouble seeing the text captcha. All that displays is an X. They also can't load windows audio file player. Any suggestions?
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Roller Angel, modified 3 Years ago.
Jedi Knight Posts: 56 Join Date: 11/30/12 Recent Posts
For those having issues with the captcha, you can have them try refreshing their browser to see if it shows up then. They can also try using one of the browsers listed on the following page: http://browsehappy.com

Alternatively, as a partner, you have the ability to add multiple users to your upcoming workshop directly. You can find instructional videos on how to do this at the following URL: http://www.globe.gov/group/partners/overview/partner-and-cc-website-tutorials/managing-workshops/managing-workshops-part-3

For loading audio on windows, have them try using the VLC media player application as it is free and works quite well.

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