Support FAQs

Explore Support's Frequently Asked Questions (FAQs) section to find quick and easy solutions to common inquiries and issues related to the GLOBE Program. Whether you are a new user seeking information or a long-time participant needing assistance, our FAQs should provide the support you need. Here, you will find answers to general help queries, common requests, and detailed guidance on using GLOBE tools and resources. Still need assistance? Reach out to GLOBE Community Support.

General Help

1. Information about GLOBE: Learn more about the GLOBE Program's mission, goals, and structure.
   • GLOBE Program Overview
2. Program FAQs: Find answers to common questions regarding accounts, training, and participation in the GLOBE Program.
   • Program FAQs
3. Tutorial Center: Access a range of tutorials designed to help you get started and make the most of your GLOBE experience.
   • Tutorial Center
4. Protocol eTraining Information: Discover how to complete GLOBE protocols through our eTraining modules.
   • Protocol eTraining
5. Questions about the GLOBE Observer App: Get answers to your questions about using the GLOBE Observer app.
   • GLOBE Observer App FAQs

Common Requests

1. Help with Your Personal Page (MyPage) and Account Settings:
   • Change your name, photo, email, or password
   • How to use your dashboard (MyPage)
2. Information on Student Research Reports: Learn how students can conduct and submit research reports through the GLOBE Program.
   • Student Research Reports
3. Information on the International Virtual Science Symposium (IVSS): Find out how to participate in GLOBE's virtual conferences and submit your research.
   • IVSS Information

Additional Questions to Consider:

1. How do I join the GLOBE Program?: Information on registering as a new GLOBE participant.
   • Join the GLOBE Program
2. How can I find GLOBE workshops and training events near me?: Details on locating and participating in GLOBE training sessions.
   • GLOBE Workshops and Training Events
3. What are the GLOBE data entry protocols?: Guidelines on how to correctly enter and submit data collected during GLOBE activities.
   • GLOBE Data Entry Protocols
4. How can I connect with other GLOBE participants?: Tips on networking and collaborating with the global GLOBE community.
   • Connect with GLOBE Participants
5. Where can I find resources for educators and students?: Access to educational materials and resources to support GLOBE activities in the classroom.
   • GLOBE Learning Activities

Feel free to explore these resources and reach out if you need further assistance. The GLOBE Support team is here to help you every step of the way!