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Visibility of pictures on the EE Pheno. Campaign page

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Lenka Kleger, modified 4 Months ago.
Youngling Posts: 13 Join Date: 7/27/17 Recent Posts
Hello,

In the EE RCO, we noticed that pictures on the European Phenology Campaign page: https://www.globe.gov/web/european-phenology-campaign/overview are not visible without signing in to the GLOBE account. Here is a print screen of the Campaign main page:


Signing in to a GLOBE account is also required when opening a link to documents such as campaign activities – so anyone without a GLOBE account can´t open/download these documents.
The problem with pictures also happens with some of the news stories at the EE Region, for example: https://www.globe.gov/web/europe-and-eurasia/home/news/-/newsdetail/14028/tree-stories-project-in-germany . The problem appears in different browsers on PC (Chrome, Edge) as well as on Android phones.  

I assume the problem may be caused by the settings of the documents we uploaded to the site, but I don't know how to change it. Can you please check and make the documents public or advise how we can do this?

Thank you
Lenka
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Cornell C. Lewis, modified 4 Months ago.
Padawan Posts: 45 Join Date: 8/2/11 Recent Posts
Hi Lenka,

I'm able to see images on the home page when not logged in. Are you still having this issue?

I fixed the issue on the News page.  It was a permissions issue.  The folder the images are in were set to not allow guests to see the images.

Can you send me an example of a document guests cannot download? 

Thanks,
Cornell

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